Last Updated: August 17, 2026
Welcome to Cheghel 2id ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect personal information when you visit or use www.cheghel2id.com (the "Website") or contact us regarding our products and services.
We may collect personal information that you voluntarily provide to us when you:
Submit an inquiry through our Website
Contact us by email, phone, or WhatsApp
Request information about our products
Place or arrange an order
Request a customized product
Communicate with us regarding an order or service
This information may include:
Full name
Telephone number
Email address
Delivery address, when required
Order or product details
Customization details
Messages or other information you voluntarily provide
We may also automatically collect limited technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, and general Website usage information.
We may use the information we collect to:
Respond to your inquiries
Process and arrange orders
Arrange product delivery
Communicate with you about products or orders
Provide customer service
Handle customized product requests
Improve our Website, products, and services
Maintain the security and proper operation of our Website
Prevent fraudulent, unauthorized, or unlawful activity
Comply with applicable legal requirements
Our Website does not process online payments.
Orders placed through our Website do not require payment through the Website. Payment arrangements are communicated and handled separately with the customer.
We do not collect or store credit-card or debit-card information through our Website.
For orders outside Lebanon, customers should contact Cheghel 2id directly to discuss product availability, shipping options, delivery costs, and payment arrangements.
International orders may be subject to additional shipping costs, customs duties, taxes, or other charges imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise agreed.
For orders within Lebanon, we may use necessary information such as your name, telephone number, and delivery address to arrange delivery.
For international orders, we may collect additional information required to arrange international shipping and delivery.
We may share the necessary delivery information with the relevant delivery or shipping provider for the purpose of fulfilling your order.
Our Website may use cookies or similar technologies to ensure that the Website functions properly, remember preferences, improve the browsing experience, and understand how visitors interact with our Website.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect some Website features or functionality.
We do not sell or rent your personal information.
We may share personal information when reasonably necessary with trusted service providers who help us operate our business, such as:
Delivery and shipping providers
Website hosting and technical-service providers
Website analytics or technology providers, where applicable
Professional advisers or service providers where reasonably necessary
We may also disclose personal information when required by law, legal process, or a lawful request from a competent authority.
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, fulfilling orders, providing customer service, maintaining appropriate business records, resolving disputes, and complying with applicable legal requirements.
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business requirements.
Depending on applicable law, you may have rights concerning your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Ask questions about how your information is collected and used
Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the details below.
Our Website may contain links to third-party websites, social-media platforms, or other external services.
Cheghel 2id is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing it with personal information.
Our Website is intended for general customers and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where applicable law requires parental or guardian consent.
Depending on the service providers we use, personal information may be processed or stored in countries other than Lebanon.
Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, orders, international shipping, or the way we handle personal information, please contact us:
Cheghel 2id
Email: cheghel2id@gmail.com
Phone / WhatsApp: +961 70 963 793
Location: Lebanon
Website: www.cheghel2id.com