Last Updated: August 17, 2026
Welcome to Cheghel 2id. These Terms & Conditions govern your use of www.cheghel2id.com (the "Website") and your purchase of products from Cheghel 2id ("we", "us", "our").
By accessing or using our Website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the Website.
We make every effort to ensure that product descriptions, photographs, colors, dimensions, and other information displayed on our Website are accurate.
However, slight variations may occur due to photography, lighting, screen settings, materials, manufacturing processes, or the handmade nature of certain products.
Product availability may change without notice.
All product prices displayed on the Website are subject to change without prior notice.
We reserve the right to correct pricing, description, or other information if an error is discovered.
Any applicable delivery charges or other costs will be communicated separately when applicable.
Placing an order or submitting an order request through the Website does not necessarily constitute final acceptance of the order.
We reserve the right to confirm, refuse, or cancel an order for reasons including product availability, pricing errors, incorrect information, or other circumstances that may prevent us from fulfilling the order.
An order is considered confirmed once it has been accepted and confirmed by Cheghel 2id.
Our Website does not process online payments.
Payment arrangements are handled separately with the customer after the order has been confirmed.
We will provide the customer with the applicable payment instructions when the order is confirmed.
For orders within Lebanon, delivery arrangements and estimated delivery times will be communicated to the customer.
Delivery times are estimates and may vary due to circumstances outside our control, including delays caused by delivery providers, weather, holidays, or other unforeseen circumstances.
The customer is responsible for providing accurate contact and delivery information.
Cheghel 2id is not responsible for delays resulting from incorrect or incomplete information provided by the customer.
Customers wishing to order products outside Lebanon must contact Cheghel 2id directly.
International shipping availability, shipping costs, delivery times, and payment arrangements will be discussed and confirmed separately for each order.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise agreed, these charges are the responsibility of the customer.
Cheghel 2id does not offer a general return policy.
However, exchanges may be considered in specific circumstances and at the discretion of Cheghel 2id.
If you believe that you have received an incorrect, defective, or damaged item, please contact us as soon as possible after receiving your order. We may request photographs or other information to assess the issue.
If an exchange is approved, we will provide instructions regarding the exchange process.
Customized and personalized products cannot be returned or exchanged.
Because customized products are made specifically according to the customer's requested specifications, all customized-product sales are considered final once the order has been confirmed.
Customers are responsible for ensuring that the information and specifications provided for customized products are correct before the order is confirmed.
Nothing in this section limits any rights that cannot legally be excluded under applicable law.
If you receive a product that is damaged or different from what you ordered, please contact us as soon as possible after delivery.
We may request photographs and details of the issue so that we can review the situation and determine whether an exchange or other appropriate solution is available.
For customized products, customers are responsible for providing accurate information, including names, initials, text, colors, sizes, measurements, or other specifications requested during the ordering process.
Once a customized order has been confirmed, changes may not be possible.
Customized products are final sale and are not eligible for return or exchange, except where required by applicable law or where the product is defective or incorrectly produced by Cheghel 2id.
All content on the Website, including photographs, product images, logos, names, graphics, designs, text, and other materials, is owned by or licensed to Cheghel 2id unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or use our content for commercial purposes without our prior written permission.
You agree to use the Website only for lawful purposes.
You must not use the Website in a way that could damage, disable, overburden, or interfere with its operation or security.
We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms & Conditions have been violated.
Our Website may contain links to third-party websites or services.
These links are provided for convenience. Cheghel 2id does not control and is not responsible for the content, availability, or policies of third-party websites.
We make reasonable efforts to keep the Website available and information accurate.
However, we do not guarantee that the Website will always be available, uninterrupted, completely accurate, or free from errors.
We reserve the right to modify, suspend, or discontinue any part of the Website or its content without prior notice.
To the extent permitted by applicable law, Cheghel 2id shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, technical problems, service interruptions, or events beyond our control.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.
We may update these Terms & Conditions from time to time.
Any updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms & Conditions.
If you have any questions regarding these Terms & Conditions, products, orders, exchanges, or international orders, please contact us:
Cheghel 2id
Email: cheghel2id@gmail.com
Phone / WhatsApp: +961 70 963 793
Location: Lebanon
Website: www.cheghel2id.com